Call: +1 479.890.6149
| AR residents: 800.326.6872

Refund Policy

If for any reason you are dissatisfied with your purchased item, just contact us. Most items we can accept back for a full refund or store credit with no issue.
If the item is defective, we will send a replacement promptly. If the item was incorrectly ordered by us, we will give you a refund or credit the item in full depending on the billing situation.

If the item is something that simply does not suit your needs, contact us directly by phone, email or in person and we will work out a suitable arrangement for you. Unless the item was unusually expensive and hard to get, or returned 30 days after the shipping date, or is incredibly obscure and unusual, we’ll just take it back and get you a full refund/credit. Otherwise we may need to charge a restocking fee in accepting the return and deduct it from the amount you would be credited/refunded. The restocking fee can vary depending on how much the item costs, how likely it may ever sell again, the amount of time before asking to return the product, and other factors. We don’t do that often – we’re just using and asking for some basic common sense here.

Shipping charges normally can only be refunded if an error was made on our part in filling your order.

If you’re still not sure, call us. We’re here to help you, and we always want your shopping experience with us to be a good one.